Marketplace fees

Last updated 2026-08-01.

What selling on PalSingles costs, and when you get paid. The numbers on this page are read from the live configuration, so they cannot drift out of step with what you are actually charged.

The fee

8.5% of the item total

Charged once per order, per seller, when you confirm a sale — not when a buyer asks, and not when the parcel arrives.

Nothing is owed until you say yes. A buyer asking to buy costs you nothing. Declining costs you nothing, whatever the reason and however often. Only confirming does, because that is the moment you and the buyer have agreed a sale exists.

It is billed to the card you keep on file. Buyers pay you directly and their money never passes through PalSingles, so there is no point in the flow at which we could deduct anything. That is the honest consequence of the money going straight to you: our fee is a balance you owe us rather than a deduction you never see.

If a card is declined we retry on a schedule and email you. Persistent failure marks your account past due, which hides your listings until it is settled — it never affects orders you have already taken. If a sale you confirmed falls apart and you refund the buyer in full, the whole commission comes back to you, whatever the reason: billing you for a sale that no longer exists would be indefensible.

What is not charged

• No listing fee. List as much as you like.
• No monthly or subscription fee.
• No fee for inventory sitting unsold.
• No fee on the shipping the buyer pays. Commission is calculated on the item total only. Charging a percentage of postage means you would be paying us for money that goes straight to USPS.
• No markup on PayPal's processing fee. PayPal charges that to you directly under your own agreement with them. We do not see it, set it or take a share of it.

A worked example

When you get paid

Whenever you and your buyer arrange it. There is no payout schedule here, no hold, and no release, because there is nothing for us to release — the buyer pays you directly and PalSingles is not in the flow of funds at any point.

That cuts both ways, and the second half matters as much as the first. You get your money immediately, and you carry the risk that comes with it. A buyer who does not pay after you confirm is a buyer you have to chase; we can mark their account and refuse them the site, but we cannot make them pay any more than we could withhold funds we never had.

• Insist on PayPal Goods & Services. It is a condition of selling here, it is what qualifies you for PayPal Seller Protection, and a buyer pushing you toward Friends & Family is worth refusing.
• Do not ship before you are paid. Confirming a request reserves the card; it is not an undertaking to post it on credit.
• Always add tracking. It is required to mark an order shipped, and it is the single thing that decides a PayPal case in your favour.

Refunds and the fee

Refund a buyer and the fee comes back. Tell us an order was refunded in full and we return our commission in full; refund part of it and we return the same proportion. We do not profit from a sale you chose to undo — keeping a fee on one would make sellers reluctant to do right by a buyer, which costs everybody more than the fee is worth.

Fees are not returned on a sale reversed through a dispute. If a buyer opens a PayPal case or a chargeback and the money goes back that way, our commission stands. The fee pays for the listing, the storefront and the introduction that produced the sale, and those were delivered whatever happened afterwards between you and the buyer.

The practical reading: if something has gone wrong with an order, you are always better off settling it with the buyer directly — they get their money faster, you keep your PayPal standing, and you get the fee back.

Chargebacks

A chargeback is between the buyer, their card issuer and PayPal. Where funds were already released and are subsequently reversed, that reversal falls on you as the seller of record, under your own PayPal agreement. Shipping with tracking to the address on the order is what qualifies you for PayPal Seller Protection, and it is the single best defence available to you.

Sales tax

PalSingles does not currently calculate, collect, or remit sales tax on any order. Tax shows as zero at checkout because none is being charged, not because none could ever be due.

Whether sales tax applies to what you sell, and who is obliged to collect and remit it, depends on where you and your buyer are and on how each state treats a marketplace like this one. That analysis is specific to your business and we are not qualified to do it for you — it is yours to work out, with an accountant or a tax professional who knows your situation. Nothing on this page is tax advice.

What we will do is tell you before anything changes. If we determine that we are required to collect tax on your sales, we will give you notice by email in advance, the checkout will start showing it, and this page will say so. We are not going to change that quietly.

Changes to fees

We will give sellers at least 30 days' notice by email before any increase takes effect. Orders already placed are settled at the rate that applied when they were placed — the schedule is recorded on each order at the time of sale, so a later change can never rewrite it.

Things that do not exist yet

We have built the platform so that promoted listings, featured placement, subscription tiers and advertising are possible later. None of them exists today, none of them affects search results today, and if any of them arrives it will be announced and clearly labelled. Paid placement that is not disclosed as paid placement is deceptive, and we are not going to do it.

Contact

Burnett Tech Solutions LLC
trading as Burnett Deck Tech
orders@burnetttechsolutions.com